Consultancy for Silveer Editions Ltd Silver Editions Ltd sell high quality silverware and gifts, handling orders by phone, mail-order and e-commerce.

Myco were commissioned to review their existing set-up which consisted of several suppliers of components for the IT, internet and e-commerce systems upon which their business depended.

We designed a phased approach whereby SEL could gradually rationalise and unify these components, eliminating some and retaining the core back-office system which had received significant investment over many years.

The first phase has involved designing a link between the e-commerce system and the back-office system which will eliminate the manual re-keying of orders and save a significant amount of staff effort whilst reducing the risk of errors.

The second phase will involve combining the e-commerce system and back-office database into a dynamic data-driven website. Office staff and internet-based customers will then be able to securely access the same database, ensuring accurate and up-to-the-minute information.

"Myco Systems carried out a strategic review in an extremely thorough and professional manner, quickly making sense of the intricacies of government accounting, and responded very quickly to our needs and changes throughout." Mr John Moore, Head of Branch, DEFRA

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